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What are some of the best use cases for implementing ServiceNow AI agents?

claude_elements
Tera Contributor

‎05-06-2025 01:04 AM

Hi Community, I’m exploring how effectively ServiceNow AI Agents can be leveraged, especially within ITSM... Are there any demo resources or examples I can refer to? Are there any customers who have used this and found this to be beneficial..
Any help will be appreciated 🙂 

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shun6
Giga Sage
Giga Sage

‎05-06-2025 01:17 AM

Hi @claude_elements ,

This post could be helpful.

Unlock Agent Productivity with ITSM AI Agents (Age... - ServiceNow Community

 

Thanks.

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