Resolved! Schedule email every 3 months
how is it possible to send a report every 3 months? Only with 90 days? I want to send a report every last day each 3 months...
Forum Posts
Resolved! Refresh dashboard on Data change
I want to know if there is a way to refresh the dashboard when there is a change in the database. I know that there is no auto refresh functionality due to performance issues but I assume that this would not slow down the performance too much if the ...
Integration Between Single servicenow and multiple jira instances
OOB spoke can only connect with one instance. If we want to connect 2nd instance then we need to clone all required JIRA actions and change the connection alias that holds the 2nd JIRA instance details. how to achieve the cloning of required jira act...
Chat transcript must be available for download at the end of each and every conversation with bot
Right now, the chat transcript is available for a download at the end of live agent interaction. We are also expecting chat transcript to be available at the end of bot interaction. What is the best way to do this? Thanks,Rajini
do not allow users to modify notifications under user preferences
Vancouver------------We do not want our customers to be able to disable delivery channels. how can this be accomplished?
Disable "Submit time sheet" button from Time sheet portal
How can we disable the "submit time sheet" button from the timesheet portal? The client wants the users to enable only the "submit" button on the top.
We would like to make embedded list as non-editable.
We would like to make embedded list as non-editable. means, we would like only to show the list to users, they should not be able to edit or open that record like how we do on list view. can anyone help us with this requirement.If you can see in atta...
I want to create a approval and rejection Notification for MSTeams
Hi All,I have some query about provider Notification:In my instance these provider Notification are disabled, but then also we are getting actionable notification for RITM approve or reject. Is there any other which needs to be taken care. Kindly gu...
Resolved! All conditional veriables populate on the RITM & Task form even if they are not selected.
I know this is a simple fix, I just can't figure it out. On my catalog form, I ask the question "Do you want option A, B, C."Based on their selection I will ask conditional follow-up questions.The user only sees the options available based on their c...
Resolved! Preview Attachment/Document Viewer i wont side by side view.
My requirement is to preview the attachment on the same tab that highlight the side by side view of pdf and the record.
HI All
I Have not Appear in my Filter navigation 'conversion interface Guided setup'.I have install Virtual agent Family Plugin and ITSM VIRTUAL AGENT CONVERGATION
Redirection of Portal not for an admin role.
Hello, I want to redirect users with itil role but not admins to specific portal. Please find below code of mine. var rl = gs.getSession().getRoles().includes('itil'); if (!rl && !redirectURL && !isServicePortalURL) return; Thank yo...
Email trigger after order now in catalog item
Hi All,i am trying to create a workflow in catalog item that will trigger the email to approvar and person that raise the email.this is how my wrokflow look and the form i created. Thanks,Harshwardhan R Patil
dynamic approval workflow servicenow
Hi all,I am trying to make the approval assignment dynamic based on my dropdown selection, but it is not working. It even skips the approval step. Here is the code snippet that I am trying. I have also attached the catalog field I am using for better...
I want to wait for some time for one min in the UI action
I want to wait for some time for one min in the UI action ,we have some integration has been set up.Hence user should wait for one min on the ui action codeNote: i have tried with gs.sleeep(60000) tried screen hanging for one min please suggest is t...
