Can I use 'catalog variables' in conditions on email notifications
Can I use 'catalog variables' in conditions on email notifications?
Forum Posts
Stop creating relationship record
On creating a record in table: cmdb_ci_storage_server, it is creating a relationship automatically which is getting created on table: cmdb_ci_service. I need to identify and stop this from getting created. How to identify where it is getting created ...
Watch list and worknotes list.
On an incident form when a category and subcategory were given , based on it the WATCH LIST and WORKNOTES LIST must populate .Please help me on this.
Customizing the update user MS ADv2 spoke action
Has anyone added additional fields to the Update User Action from Microsoft Active Directory v2 spoke? I have been trying to add three new attributes to set. fax (facsimileTelephoneNumber), OfficePhone (telephoneNumber), and extensionAttribute1. I've...
Redirect particular users to custom portal page
Hi All,I have particular set of users (External Users) who doesn't able to login via SS0, so we have created local account to them and given user id and password. Since SSO is enabled, they can login using login.do along with the URL but if they do w...
login user has role "AB" can resolve the incident
Hi All,Seniors: if login user has a role "AB" have access to resolve the p1/p2 incidents.i used BR - "Before Update" to get it done how ever its failing. any mistake in my script?(function executeRule(current, previous /null when async/) {if (curren...
ServiceNow ITSM fulfiller vs business stakeholder capabilities
Hi Team, we are implementing approvals and delegations as part of phase 2 deployment at my organization, and I am trying to come up with a knowledge article or a comparison table to illustrate how these two licenses differ in functionality as in how ...
auto translation of knowledge base articles
Hi,i am having a requirement related to auto translation of article from one specific knowledge base for only 5 languages.i am using a localization framework for this, i have create a new artifact for this auto translation but i am having one challe...
Run two transform maps on same import set table automatically
Hi,I have a catalog where the users submits the excel sheet and it will update the records on alm_hardware. I want the same excel template to update the records in alm_asset and alm_hardware. How to make it happen through flow designer to run two tra...
HAM eligible for refresh reporting question
Hello, in the 'Hardware Asset' form, there is a flag/box for 'Eligible for Refresh' that uses the asset's installed date and the useful life of the hardware model to determine if the box should be checked or not. We are looking for a report to be abl...
Datalookup definiton
Hi I have created a data lookup definition where i have to populate the watchlist and worknotes list .For this i have created matcher table 'watchlist_worknoteslist' and added fields like category ,subcategory, watchlist and worknotes list . Here if ...
Data pill picker button is missing for query parameter
Data pill picker button is missing for Open a Record Producer (SP) and Open a Catalog Item (SP) for query parameters
Test
TEST
FIX UI Action UI Model Popup sometime it's not opening properly
Sometimes it's opening like this:I want like this always:Ui action script: function onFix() { if (g_form && g_form.mandatoryCheck()) { ScriptLoader.getScripts("ProblemModalUIHelpers.jsdbx", function() { ProblemModalUIHelpers.onFi...
