Highest number of incidents created
Hello developers, I need to get the highest number of incidents created by a particular person. Any help is appreciated, Thanks!
Forum Posts
can you provide script to auto populating category and subcategory based on the CI ?
provide script to auto populating category and subcategory #incident
IRE on CIs in an unclassed CI table and reclassify to appropriate CI Class
Hello Community Looking to find some expert advice around a typical scenario we have.We are allowing users to create CIs that are not present in CMDB. All of these CIs if not matched (name) , will go into an Unclassed CI table which is a new class.La...
HRSD
Hi Team,can you please check the attachment to update some translations in the wellbeing hub, where i can translate. Thank you Deepika
Email Inbound Action.
Hi team,We are planning to create an automation solution in ServiceNow for processing some specific incoming emails with Excel attachments:The specific requirements are as follows:Extract data from Excel (sheet 2, 1st row as header) attached to email...
Resolved! Log URL to Short URL(Tiny)
I am trying to create Log URL to Short URL(Tiny) but in the processor new option is not showing. Some of the persons suggested this If you do not see the new button, modify the create ACL by activating the Admin override optionAny one explain me st...
Create New App in App Engine Studio
Do I need to create an update set before I start creating a new app using App Engine Studio?Thanks
custom incident table in that caller field it's not showing name it shows the sys_user id
When I select Dan or akash in reference it takes but in the caller filed it shows something created by can anyone help me I have attached snapshot
Resolved! How to check changes to in GlideList for all the values in BR
HI Team, Suppose we have a field 'role' of type glide_list. How can we check the changes values in this.We cannot use Changes To in when to run condition as it will assume that glide_list has just 1 value and this will not work as a glide_list can ha...
Resolved! Transactional worker failed to complete runnable work, transaction id: d4ccce3d47568e101bed4c2f316d4
I'm getting the following error when trying to get a response back from the virtual agent to a bot within Teams: Transactional worker failed to complete runnable work, transaction id: d4ccce3d47568e101bed4c2f316d43c1: com.glide.cs.qlue.module.custom....
Resolved! PA Threshold Notification - Create an INC
I have a PA dashboard that tracks number of security incidents created per day. I set Threshold where if over 3000 security incidents are created, send a notification. We want to generate an INC after the threshold is breached and assign it to our te...
Issue with Business Rule in sc_req_item table
Hello Everyone, I have written a business rule in sc_req_item table. Using it, I want to update the value of a field which in sc_cat_item. u_qty_available_in_warehouse is the field name I want to update. I am attaching the snap of the business rule....
Resolved! Same user with the same roles perform differently in two ServiceNow instances
Hi, I have two ServiceNow instances. Both are Vancouver. Let's call them Dev1 and Dev2).I have the same users and roles in both.Final users in Dev1 can read a particular custom table because they have a read-access role on that table.However, final u...
Resolved! Populate reference field values based on the choice field
Hi All, I have a table Budget where there is1. A choice field Budget type - Opex, Capex2. Reference field HFM (Referring to HFm company table) has a field Budget type as "Opex, Capex and Both"Now when user selects Opex on Budget table, HFM records wi...
