If you are talking about the stages of servcie-now in request table. then see below.
Request Approval:
This stage often involves obtaining necessary approvals from designated stakeholders before the request can proceed to fulfillment.
Fulfillment/Provisioning:
This represents the actual work being performed to deliver the requested service or item. This could involve various tasks assigned to different teams or individuals.
Delivery/Installation:
If the request involves a physical item or software, this stage might represent its delivery or installation.
Configuration/Setup:
For services requiring specific configurations, this stage would encompass those activities.
Completion:
This final stage signifies that the request has been successfully fulfilled and closed.
Closed Skipped/Cancelled:
These stages indicate that the request was not completed, either because it was intentionally skipped or cancelled.
