Hello Community, I have a problem where I am trying to add comments of approval records to Parent record, this parent record have more then one approvals.The script which i have written is adding comments from only 1 approval record.This script I hav...
Hi, There is a new CI Class which is included in the category for which the approvals are not triggering. How can i achieve this. Thank you.
Hi all,I have used the below code to populate the recurring price of the catalog item in cmdb_ci table. In the workflow i used the below code and it worked.var rec = new GlideRecord("cmdb_ci_spkg");rec.u_recurring_price=current.recurring_price;Now ...
Hi All, The OOTB "Fix" UI Action is using ScriptLoaders and UI script to open up a pop-up when problem is moved from RCA to Fix in Progress: However, I need to validate 2 custom fields before the pop-up appears. I tried adding the mandatory check in...
Catalog variable to accept decimal values up to 2 digits?it should take whole number but only 2 decimal place should be allowed for decimal value.
Hello all,I just need to know that how chatbot of virtual agent be able to populate reference type field record into custom table or not!Regards,Suyash
Hello Everyone,I need a small requirement about Virtual Agent Chat.How to insert record in any table via virtual agent chat.Regards,Suyash
We are implementing servicenow in our organization, is there any best practice to set services & category on incident form?
Hi Community, Hope you all are doing well, I would like to create an Incident whenever I send an email through my to xyz1234@servicenowdevopers.com instance. I have enable the email properties and use * in domain to accept all the domain after that I...
In flow designer If condition to check approval field is true then "ask for approval" then once approved then activity to follow for look up records , create record , send mail etc.Check approval field is false , then skip approval then the same acti...
Hello, I was working a custom widget for csm portal where I need to show the variables of RITM of a REQ which is associated with a SCS case, for this requirement, I wrote script includes to get the variables and then configured the widget. My require...
Hello,I have created a record producer that will allow the supplier to select their own contract (act_contract) and I am still unable to see my contracts then I impersonate the supplier (external user in the supplier portal). I have added 2 ACLs with...
Hey, Is there option to collapse form section by default - when opening an incident record in SOWfor example - only incident section will be open and contact details section will be collapsed:
HeyI want to change the name of the "Details" tab in the SOW. Would appreciate helpThanks, Shir
Hello all,Does anyone know which filter conditions to use in the SN Repport Designer to produce the following report - Incorrect downstream CI relationships for Database Instances. I have attached the screenshot for the report I run.Thank you for you...
