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Reference qualifier: requested For

Hello, I'm working on an advanced reference qualifier for which script include was required and I'm done with it.I need to ask that what's the correct syntax to call this script include in our advanced reference qualifier.Script Include Name: CheckUs...

Ahsan Zafar by Tera Contributor
  • 492 Views
  • 2 replies
  • 1 helpfuls

CSAT Survey customization

Current configuration :Customer receives CSAT survey email once the incident is moves to resolved state  Required configuration or possibility As a support executive, while closing the each incident, at the incident form must have filed to generate o...

shankarg by Tera Contributor
  • 406 Views
  • 1 replies
  • 0 helpfuls

Undefined "toString" error on Survey presented on ServicePortal

Hi All, When the survey is presented in the page my_surveys page and when click on any Survey, we get a error as shown in screen shot below... and this is repeated when we fill survey first list of questions and move to next set of questions using Ne...

Sha5_0-1705490134453.png Sha5_1-1705490671451.png
Community Alums by Community Alums  
  • 361 Views
  • 1 replies
  • 0 helpfuls

Resolved! scheduled job script.

Hi ServiceNow Community, I have a task, we have created a custom table called "Training Enquiry" which consists of various fields , one of which is "state" field. the requirement is that I need to write a scheduled job script such that all the traini...

service operations workspace

How can I change the order of overview, details and related records tabs on the incident record page, I need the order to be details, related record and then overview.

AanchalSri by Tera Contributor
  • 230 Views
  • 1 replies
  • 0 helpfuls