what is the advantage or benefit for using VA topic recommendations?

[sff1]

Just find that our company has topic recommendations app installed. Would you help me understand what is it used for? better give me a business scenario to know what's the advantage to use it?

Thank you!

[SumanthDosapati]

@sff1 

This docs link should give you enough details.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth