What's the best practice for displaying a larger, high-quality VIP icon in ServiceNow?

[MohitSaxena]

What's the best practice for displaying a larger, high-quality VIP icon in ServiceNow? Can I upload a better picture and use that in OOB Client script?

[Ankur Bawiskar]

@MohitSaxena 

there is no such best practice, each customer has unique requirement.

it all depends on how your agents are comfortable and what makes it a good UI experience.

If my response helped please mark it correct and close the thread so that it benefits future readers.