Cant find record in Deleted Records table
I accidently deleted a table column.I tried restoring it from the Deleted Records table (sys_metadata_delete) but i cant find it over there.Any suggestions?
I accidently deleted a table column.I tried restoring it from the Deleted Records table (sys_metadata_delete) but i cant find it over there.Any suggestions?
Seeking a solution when an offering is partially impacted. For example the outage was for 1 hour but during that time it was identified during post analysis that 20% of transactions failed. Team is desiring to adjust the end time of the outage to o...
Hi Team please help me!!! I need to redirect this URL https://dev184220.service-now.com/com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=3a25637b47701100ba13a5554ee490a0 to portal URL (https://dev184220.service-now.com/sp?id=sc_cat_item&s...
Hi Team, Once the field engineer done with the work for the WOT, there should be a approval button to trigger approval once the approval is done or approved then only the field engineer to close the task. Is it possible to achieve in servicenow for w...
We have 2 request items that email vendors with the ticket information. Since they are not agents in our system, their reply emails only show up as email received and do not create an additional comment in the RITM. The requester therefore cannot s...
I have a list of system fields on an Incident Form, all integer type. Some of them are left justified and others are right justified. Is there a way to determine what causes each field to be right or left justified? Thank you!
Hi experts, Can some will help me on where can i found the Application picker and Update set picker in Washington DC.
Hi, I am trying to display an error message via below code in a BR on HR Case table, when some conditions are passed. gs.addErrorMessage('test');current.setAbortAction(true); However, instead of printing error message, system showing 'Failed to inser...
I have created a new View named (New View) on my catalog task table. i want this view should be automatically be set when catalog task assignment group is "IT Application". How to configure it?
Im building a new catalog Item and I want to somehow scan a barcode/asset tag and store them in a variable
I wanted to ask the community how does your company onboard new employees using ITSM? Right now, we have a request form called "New Hire Request" and only managers can submit this form. This form asks 4 major questions, that'll branch into sub questi...
Hi, I have requirement in catalog item with select box and question choices as yes/ no. If yes is selected, then child ticket should be created for particular group. Please help how can this be achieved.
As a ServiceNow user managing incidents, I need a streamlined escalation process that automatically directs incidents to the appropriate support level (L1, L2, or L3) based on the service affected.For L1 escalation: Direct incidents to the correspond...
Hey everyone,In AWA users are available in another service channels even though they are not part of that channel/groupExample: User part of SDE group is Appeared in COE Channel and SDE Channel, whereas base settings is configured correctly even thou...
Did Strategic Portfolio Management replace Service Portfolio Management or are they two separate applications?