incident Workspace
Hi, how do I add more fields to the Incident form in the line I took a picture below that will show the data?
Forum Posts
Showing Errors: The topic contains errors that must be resolved "" : "Node name" is mandatory.
Hi guys,I have created a custom (create incident) setup topic same as OOB only(type is changed) in utah version. But when clicking on the Test button it shows "" : "Node name" is mandatory.My task is to display the "create incident topic block" in t...
change stages after click button in evidence
Hello, I have a task to make evidence go to work in progress after clicking Request button instead of draft stageAny suggesting ? ( it is under audit task related list so the evidence only appear if it in WIP)
Resolved! Using a Variable in Record Producer to send incident to assignment group
I have a select box variable called "name_of_application3 Choices to selectDepending on what is selected it would create Incident to that group. Tried below script and it only goes to last group. If I remove the last lines its always blank assignment...
Resolved! Make filter in modules tab readonly, no ability to edit
Hello, I have added a filter in a module but i do not want user to be able to remove filter or modify it.how can i make not editable
Resolved! Resend email
Hi all,i am having requirement to resend emails for approvals using ui action i have a script i need suggestion resendThisApproval();action.setRedirectURL(current.sysapproval)function resendThisApproval() { var e = new GlideRecord("sys_email"); ...
Hide a field from list layout for users except Admins
Hi , I wanted to know, if we want to hide a field from list layout slush bucket for particular users, is read ACL/Add to list ACL the only option?or any other option is available? Thanks in advance!
variables to subworkflow
Hi, I an trying to add variaqbles to workflow, this is what I did-var gr = new GlideRecord('table');gr.addQuery('sys_id','sys id of a record');gr.query();if(gr.next()){var wflw = new Workflow();wflw.startFlow(wflw.getWorkflowFromName('give the workfl...
Resolved! Is it best practice to create new change type in ServiceNow? If no why?
what are the issues involved in creating new change type in ServiceNow?
Patch Management in ServiceNow CMDB
Patch Management in ServiceNow CMDB.How Patch Management can be used in CMDB data into ServiceNow?What are the Plugins for Patch Management?What are dependency plugins for Patch management ?If I want to use patch management for alerts/Notifications i...
Resolved! Mobile app customization/development
Hi Team, We tried to change favorite button color in Recommended for you section in Now Mobile application. But it is reflecting in green color by default. But it is changed to new color after making it as favorite. Please let me know how we can cha...
while creating report we want to show only those table which user has access in servicenow
According to the users access we have to show only those table while creating report once we select "Source type" as TABLE and in "table" field we have to show only those table which they have access(PFA screen shot highlighted in yellow color).
Regex to prevent whitespace at the front and end on a variable
Hi, I am looking for the correct Regex to prevent a space at the start and end of a 'Single Line Text' variable. I have used the following:^\S+$But this allows a space at the start at end but NOT in the middle. I need to restrict a space at the start...
List Collector variables in REST message
Hi,I am struggling with a script supposed to send a REST message regarding List Collector variables from a Requested Item. Here is the script: // Define variables var variableMappings = { 'environments': { table: 'question...
Validate IP address
Hi All,Can someone please help me with IP address validation Regex, maximum length allowed is 30, should not accept special characters including( "/" and "-" ). Should allow '" , " to enter multiple IPs.Valid IP address formats example Single IP --> ...
