Hi! i need help ' need to create a schedule job for Request Item: Request for elevator digital sign -that will run every day at 7 AM and will check if the end time for preforming is today, if yes then need to send notification to me.I did it like thi...
Hi Team, I got one requirement where I need to show the RITMs record, which are not closed but their related Task( sc_task,change or approval etc). are closed.And I have to do this using scheduled jobs.Anyone have any idea on this?
I have a table widget on the CSM Portal displaying Business Services of the account of the logged in customer. The display of the information is made through a Database View which involve 3 different tables. To export the table data, I use HTTP GET r...
@Sohail Khilji @Ankur Bawiskar @Community Alums @Dr Atul G- LNG or anyone please help me I can see a file import is happening through MID Server I can see the ECC queue with the Topic Javascript Probe the payload is available hence I want to deact...
Hey, when I try to import an Excel sheet into a Select Box field in a catalog item, the 'Text' column doesn't get imported (rows are Empty).Any ideas on how to fix this? Thanks!
Hi team, I have a report using the Change Request [change_request] table to report on a specific set of changes. I need this report to also show me related changes but cannot figure out how to report on this. I attempted to add Related List Conditi...
When I receive an email which creates an interaction the urls/hyperlinks shared in the actual email turn into plain text in the interaction description section, making them unclickable. How do I fix this as I am unable to directly click on urls/hype...
i have one scenario, for projected annual spend greater than 300000 two approvals are generating one for technology approval and one for finance approval, but the requirement is for projected annual spend less than 300000, only technology approval sh...
Preview this record information panel disappears when a ticket is taken out of the 'New' state - if you assign a ticket to yourself or anyone you can no longer preview the information about the caller meaning the SD has to go through different platfo...
Preview this record information panel disappears when a ticket is taken out of the 'New' state - if you assign a ticket to yourself or anyone you can no longer preview the information about the caller meaning the SD has to go through different platfo...
Hello, We do have a requirement to include related incident of SCTASK in the related list of SCTASK form level. However, there is no direct related list selection available for this & doesn't seem to be a field in incident storing SCTASK value eithe...
I am using my developer instance vancouver patch 2 i have only 78 incidents that are OOB from the ServiceNow i have dowloaded the virtual agent and configured the VA in my Instace i have downloaded the ITSM plugin also in my instance i am trying to c...
Hii, I have created a catalog item having MRV (User, Mobile,Email, Yes/No). I have created a record now i want to change the value of Mobile number eg. 8788 to 5656. how can i achieve it with a script?
Hi Folks, Need to populate the SLA details into Incident form.1.Duration ---in Custom Field2.SLA Competion -----in Custom Field
The Service Operations Workspace is one of the out-of-the-box features of ServiceNow that an Agent and the business itself are highly lucrative. There are so many reasons why a company should use the Service Operations Workspace and one can easily be...
