When exporting to PDF from an HTML field , the images are not appearing in the generated PDF

beycos
Tera Contributor

 

When exporting to PDF from an HTML field in ServiceNow, we’ve noticed that embedded images are not appearing in the generated PDF.  Is there a known fix or configuration change needed to ensure images are included in the export? 

Thanks and Best Regards, 

Beyza

1 REPLY 1

Tanushree Maiti
Kilo Sage

Please refer this links, see if it helps you:

During PDF export, image which is a part of html field is not exported - Support and Troubleshooting

Please mark this response as Helpful & accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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