When exporting to PDF from an HTML field , the images are not appearing in the generated PDF

beycos
Tera Contributor

‎02-06-2026 07:28 AM

 

When exporting to PDF from an HTML field in ServiceNow, we’ve noticed that embedded images are not appearing in the generated PDF.  Is there a known fix or configuration change needed to ensure images are included in the export? 

Thanks and Best Regards, 

Beyza

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Tanushree Maiti
Tera Patron

‎02-06-2026 07:39 AM

Please refer this links, see if it helps you:

During PDF export, image which is a part of html field is not exported - Support and Troubleshooting

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