write in Jworknotes when a inctask is opened or closed

Teteziho
Tera Contributor

i wanna know how can I place in the work notes when a incident task is open or closed 

5 REPLIES 5

You are closing the incident task, so that's the trigger for the comment to be added. It should be on the incident task.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark