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write in Jworknotes when a inctask is opened or closed

Teteziho
Tera Contributor

‎02-20-2024 07:26 AM

i wanna know how can I place in the work notes when a incident task is open or closed 

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Mark Manders
Mega Patron
In response to Teteziho

‎02-21-2024 04:39 AM

You are closing the incident task, so that's the trigger for the comment to be added. It should be on the incident task.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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