URL to Dependency View with Predefined Filter

[IRana12334]

I am trying to configure a UI Action on Incident Table that will open the dependency view of currently selected Configuration Item with a particular 'Predefined Filter'.  I can select the filter after opening the dependency view but I am unable to directly open dependency view with Predefined Filter.

Any suggestions will help.

Thanks.

[Mark Manders]

Can you share the code you already have?

[IRana12334]

I haven't started coding yet. All I am looking for is the URL with the predefined filter.

The usual URL is in the below format:

https://my_snow_instance.service-now.com/$ngbsm.do?id=651a5937sc3e03403151a981ca9619f2&serviceView=t...

We can only see the sys_id's of 'Configuration Item' and 'FromTask' on this URL. When we select any predefined filter, the URL does not change.

[IRana12334]

This code should work. The only part I am missing is the end of script include which is in RED Color:

UI Action Code:

function OnDepViewClick(){

var srcsysid = g_form.getUniqueValue();

var ga = new GlideAjax('DepView');

ga.addParam('sysparm_name','geturl');

ga.addParam('sysparam_sysid', srcsysid);

ga.getXML(showPopup);

function showPopup(response) {

var Url= response.responseXML.documentElement.getAttribute("answer");

g_navigation.openPopup(Url);

}

}

Script Include:

var DepView = Class.create();

DepView.prototype = Object.extendsObject(AbstractAjaxProcessor, {

geturl: function() {

var srcsysid = this.getParameter('sysparam_sysid');

var gr = new GlideRecord('incident');

var url = "https://my_snow_instance.service-now.com/$ngbsm.do?id=";

gr.addQuery('sys_id',srcsysid);

gr.query();

if(gr.next()){

var sd = encodeURIComponent(gr.short_description);

var cc = gr.description;

var desc = encodeURIComponent(cc) ;

url += gr.cmdb_ci+"^serviceView=true&sysparm_nostack=true&fromTask="+gr.sys_id;

}

return url;

},

    type: 'DepView'

});