Yokohama ITSM Asset capabilities vs ITAM/HAM/SAM

[Claudia G Durki]

In looking at the Yokohama content for ITSM in docs, I find:

IT Service Management

...

- Asset Management

    _ ITSM Software Asset Management

       + Legacy Software Asset Management plugin

       _Software Asset Management Foundation plugin

         _Exploring Software Asset Management Foundation plugin

From the structure in docs, I believe all plugins and topics are available as part of ITSM.  But wne I look in to the "Software asset Management Foundation plugin (com.snc.sams)". seems to imply this is part of SAM.

I would to understand in details which Asset related capabilities are included in ITSM without licenses ITAM/SAM or HAM.  

Is there an easy way to  figure that out?

Appreciate your input.

[fknell]

Hi @Claudia G Durki,

The following shows the difference between ITSM Asset Mgmt. and HAM Professional/Advanced. 

For SAM only, the functionality, which is part of the SAM Foundation plugin you mentioned above, is available.

Hope this helps!

[Claudia G Durki]

Thanks for that. This helps me understand what the ITSM Asset Management includes when compared to HAM / SAM.  Now, is it correct to say the FULL  full list of ITSM Asset Management capabilities are the ones at bottom of the HAM comparison + The SAM Foundation plug in, and nothing else?

Appreciate your input,

Claudia

[fknell]

Yes, correct. There are a few free plugins that might give some extra functionality, but not installed on a new instance. 

The HAM Fundamentals training includes the Asset Management portion and is worth looking into. For both HAM and SAM, there is a series called 'Ask a Ranger' published on YouTube that guides you to the end-to-end process and all functionalities. 

Hope this helps!