Knowledge 23 Virtual Agent/NLU sessions you don't want to miss!

[Victor Chen]

Knowledge 23 is around the corner. Don't miss out on these awesome Virtual Agent/NLU sessions and labs. You can also find more information and demos (and perhaps catch up with yours truly) at the Now Platform booth. 

Labs/Sessions	Date/Time
Lab: Virtual Agent 101: Automate issue resolution with an intelligent chatbot*	Tuesday, May 16 - 2:30 PM - 4:10 PM PDT Thursday, May 18 - 12:30 PM - 2:10 PM PDT
Lab: Virtual Agent 201: Level up your Virtual Agent with advanced capabilities (NLU)*	Wednesday, May 17 - 2:30 PM - 4:10 PM PDT
Now on Now: Unlocking proactive self-service with Virtual Agent? AWESOME!	Tuesday, May 16 - 11:30 AM - 12:10 PM PDT
Ask the Experts: Building better conversational interfaces with ServiceNow (CreatorCon)	Tuesday, May 16 - 11:30 AM - 12:10 PM PDT
The US Bank employee support experience: Employee Center Pro and Virtual Agent	Tuesday, May 16 - 2:30 PM - 3:10 PM PDT
Roundtable: Tips and leading practices for Virtual Agent implementation and deployment*	Wednesday, May 17 - 10:30 AM - 11:30 AM PDT
Wells Fargo drives self-service through HR Virtual Agent guided experiences	Wednesday, May 17 - 11:30 AM - 12:10 PM PDT
AI empowered customer service: The roadmap…the pitfalls (Cognizant)	Wednesday, May 17 - 12:30 PM - 1:10 PM PDT
Ask the Experts: Best practices for implementing NLU in your Virtual Agent (CreatorCon)	Wednesday, May 17 - 1:30 PM - 2:10 PM PDT

*I'll be there!