AI Search Fallback
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03-04-2024 11:34 AM
Our setup topics have AI Search Fallback set to OOTB AI Search Fallback and Fallback set to custom setup topic with contextual search added.
Question I have is in ootb AI Search Fallback topic AI Search has blank Search source so how does AI search work without search source defined ? Should we copy and add our service portal default search source so that AI search first uses it and if not found it uses fallback with contextual search ?
@Victor Chen any inputs please ?
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