Hello All,
I'm using Dispatcher and Target topic approach for password related issues such as Synch password, Reset Password or Change Password. "Password Issue" being a dispatcher topic discoverable by NLU while target topics are not set to be discoverable.
From user utterance I'm able to extract entity value and skipping a question on Dispatcher topic whether to synch, reset or change password and dispatching to Target topic post confirming for the selection of right topic.
My requirement is that when user confirm that topic selection is wrong and it unbind the entity (in script action) and flow goes back to ask user to manually select one of the synch,reset,change option, I want to be able to skip confirmation of selecting right topic. I only want when NLU discover the entity that is helping to identify the target topic only then I should ask for confirmation however when User is manually selecting one of the option that it shouldn't re-ask for confirmation.
Hence I was looking if there is a way we can extract entity value in script so I can a place a check if Entity value is present for concerned entity only then it ask for confirmation otherwise skip the confirmation.
Tried vaVars._topic_results while only shows all entities name associated with topic
Below is flow for Topic
