How to get one particular Knowledge article within Virtual Agent ?

[Janardhanan1]

How to get one particular Knowledge article within Virtual Agent ( After user entered into a Topic )  For Example - User chatting for issue in Application , So user entered into that Topic , Now How do we get only one  or Two Knowledge Article to show in Virtual Agent for users to check

[Janardhanan1]

Hey Team,

                 Thanks for the inputs

What we did is used contextual Search to get Knowledge Article into VA.

Thanks !!

BR,

Jana

[Community Alums]

Yes, that's the one I mentioned in my comment which is OOB. 

[Community Alums]

Hi 

Janardhanan,

Can you share the way how you achieved it step by step please.

i have a similar requirement.