How to hide Virtual Agent icon from the HR portal

Neeta1
Tera Contributor

Hi Experts,

 

How to hide Virtual Agent icon from the HR portal?

We need this icon ,on Service Portal only.

 

Could you please suggest ?

 

Thank you.

1 ACCEPTED SOLUTION
6 REPLIES 6

Thank you, it worked.

 

Muralidharan BS
Mega Sage

Hi,

Also check if the agent chat config does not include other portal names here and only service portal

 

Service portal > Agent chat

 

Murali_s_0-1667918952139.png

 

Thanks