- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-12-2020 11:00 PM
We have virtual agent chat in out home page of portal and we want it open/pop up automatically when page loading finishes. It there any way through programming or configuration setting to make it happen?
What exactly should be the code changes? I f somebody has done it earlier please paste it over here too.
Solved! Go to Solution.
- Labels:
-
Virtual Agent
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-01-2020 08:05 AM
- Clone the out-of-the-box widget
- Apply the cloned widget to your Service Portal page or header/footer
- Update the Client controller and CSS script like below


If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-06-2023 01:57 PM
Hi Mark - would request you to share the changes you did in CSS Script to achieve this, appreciate your response.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-06-2023 09:20 PM
Perhaps this might help you:
- 2021-02-24 - Article - Toggling Virtual Agent chat client (using Agent Chat configuration!), manually, automatically, using...
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-11-2023 03:08 PM
Thank you so much Mark.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-18-2023 12:27 PM
I have same requirement. Can you please share the code for css and client controller. Images which you attached in post that are not visible.So, please paste the code here it would be great helpful for me.
Thank You,
Madhav.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-12-2023 11:56 PM
We are hoping to do the same at our organisation.
I can't see the screenshot in your post. Would it be possible to share again?
Thanks so much
Tracey
