Hello
I am trying to create 2 conversational AI Agents in ServiceNow and I have configured to display both of them in the same Virtual Agent (VA).
Both the Agents are for different domains.
But when I (user) start the chat and put my query/question sometimes the VA correctly classifies which AI Agent to initiate but most of the times it misses both and NowAssist answers on it's own ignoring both my AI Agents.
How can I deterministically be sure that the right Agent is selected in the VA based on the user's message?
