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How to set input mapping when using core flow action in virtual agent designer action utilities

ChinchillaMoMo
Mega Guru

‎04-30-2024 12:37 AM

Hi Community,

 

I have a record producer and would like to use this to create record in virtual agent chat.

 

I tried in the topic to use Action utilities to call ServiceNow core action of record producer to do so. But I'm not sure how I can pass the answers to the record producer. Any one has any idea?

 

Thanks!

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