Hi ,
1. I'm looking to invoke Virtual Agent widget from a ui page (which will be called from a ui action)
Basically looking to invoke chat from incident on click of a ui action
2. Also want to know if there is a way to avoid recording the conversation within servicenow? the virtual agent will be integrated externally to fetch data and we don't wan't to store the huge data inside servicenow hence want to avoid the conversation getting recorded in servicenow.
any leads would be appreciated.
TIA!
