MS Teams integration with ServiceNow
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‎01-15-2024 03:16 AM - edited ‎01-15-2024 03:21 AM
Is there any video series which shows complete end to end Implementation of MS Teams Integration with ServiceNow.
Can we Implement in our PDI ?
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‎01-15-2024 03:25 AM
Post a message in MS Teams from ServiceNow! In this simple video we use ServiceNow flow designer and an action from the Microsoft teams spoke to post a message to a teams channel when an incident is assigned to a defined group. We do all the above on Quebec instance (yes..Quebec :)). Points to ...
Add a MS teams icon to the caller field so that when clicked we launch the Microsoft teams application. In this first episode of the MS Teams Integration series we create a ServiceNow Microsoft Teams "Integration" to add some configuration which allows us to simply launch a chat session with MS ...
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‎01-15-2024 03:28 AM
Hi,
No, you cannot implement this in PDI as not all store applications are available.
If you want to do it on customer instance, below links are helpful.
Regards,
Shoheb