nlu
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‎03-04-2025 09:09 PM
Some features may not be available because the connection to NLU Service is not available. Please try again after sometime, if the issue persists log an issue with Support
help me to solve
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‎03-05-2025 07:38 AM
Hi @ChunindaD
If you're using NLU on PDI, then this is expected. Many NLU features that require ML and AI in the backend may not work in PDI.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎03-07-2025 02:16 PM
Hi @ChunindaD ,
You can try your NLU experiments in instance provided with VA Simulator Lab (Virtual Agent Simulator - Now Learning). This is usually connected to working NLU (the one which is connected to ML).
Vijaya
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‎03-07-2025 02:24 PM
Hello Chuninda,
That's expected to happen in PDI, especially when working with intents and training it. You might just want to work in English language and some simpler already available stuffs.
Please let me know if you have any further queries. If you could take a minute to mark my answer as helpful if you found it helpful, that would be great.
YouTube - https://youtube.com/@servicenowdeveloperr?si=ccQk80DcEcKgPzGT
