Restricting Knowledge articles searches in Virtual Agents on the basis of Static Choice Selection.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 hours ago
I am looking for a solution where i want to restrict the knowledge base search in Virtual Agent.
Lets say for example I have a topic Self Help and in that i have options A,B,C.
so if the user selects A then the data from the Knowledge Articles relevant to A should only be visible.
0 REPLIES 0
