Show Notifications getting in the way

Lynda1
Kilo Sage

I have Virtual Agent notifications turned on for a couple of years now and lately, I have been seeing the Show Notification run on phrases that have nothing to do with show notifications.  Here is an example:

 

[08:00] user name: I do not have access to many ce alerts
[08:00] Virtual Agent: You have no actionable notifications to be viewed.

 

Any suggestions on getting around this?

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