VA Expert feedback Loop & Irrelevant-utterances help needed

[nttd-fcaballero]

Hello everyone in the community! We need help with our NLU model. It's small, with only three intents initially. We have trained the model to detect these intents and it does this well. We have created a test set with many expressions that are irrelevant to the model so that in tests the bot falls back to Fallback; however, we haven't been able to use the tools to train the bot to dismiss irrelevant expressions because these tools don't allow us to select the model. I'm attaching some screenshots

Our NLU Model

Expert feedback does not allow us to select our model

What are we doing wrong? What's failing? Can you help us?

Thank you in advance!

[GlideFather]

Hola @nttd-fcaballero,
maybe a silly question but is your NLU Model published?

[fabi0caballer0]

yep! thanks for asking! @GlideFather 

[GlideFather]

@fabi0caballer0 @nttd-fcaballero 
and the three intents - resetPassword, unlockAccount, enrollPasswordReset - are these associated with your NLU Intents and model?

[fabi0caballer0]

These three are from another model. In the screenshot you can see the models we can select but it is not displaying ours. In the open_nlu_predict_intent_feedback table we can see 175 records belonging to our model, but we cannot choose the model to mark these utterances as irrelevant ones.

Any ideas? thanks again @GlideFather