Vocabulary source not getting synced

Silpa
Kilo Contributor

‎04-30-2022 06:48 AM

Hi everyone,

I created a vocabulary source. But it is not getting synced. It shows the following error.

ERR058: Failed to submit training job - reason: ERR030: Cannot submit training request job. A solution training is already in progress. 

Below is the screenshot of the vocabulary source that I created.

find_real_file.png

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Brian Bakker
ServiceNow Employee
ServiceNow Employee

‎05-03-2022 10:10 AM

Hello Silpa,

When syncing ServiceNow Tables Vocabulary Sources [NLU Workbench > Vocabulary Sources] for your NLU Models, it invokes the ML Scheduler to send the data for asynchronous training and upon completion, the sync will be completed and the status is set to Synced. The Sync button will be greyed out, when you have clicked Sync on 5 ServiceNow Tables Vocabulary Sources and 5 in this list are in the "Syncing" state, as this is the maximum number of ServiceNow Tables Vocabulary Sources that can be synced concurrently. Once one of these 5 ServiceNow Tables Vocabulary Source sync completes, you can submit a new Sync request.

For further details, login to the ServiceNow Support web site and review KB0966069: [NLU] Asynchronous NLU training can take much longer than normal and at certain times not....

If the issue persists, check your ML configuration by following the Resolution steps in KB0997125: [NLU/Predictive Intelligence/ML] How to check whether all types of ML training were compl....

I hope this helps.

Regards,

Brian