Hey ServiceNow Legends!   We're thrilled to invite you to the first-ever Australia & New Zealand ServiceNow User Group Meetup — and it's happening the night before the World Forum!   Where: Zephyr Bar, Level 12, 161 Sussex St, Sydney Date: 17 Wednesday, 23 July  From 4:00 PM till late   Register HERE: https://sseg.service-now.com/evt?id=event_details&sys_id=5be11fd8c3922e10eca432e905013169   Come hang out with fellow ServiceNow enthusiasts for an evening of good vibes, great convos, and stunning rooftop views. Whether you're a seasoned pro or just SN-curious, this is your chance to connect, share, and celebrate the awesome community we're building across Australia & New Zealand.   Haven't registered for World Forum yet? Sort it out here: https://www.servicenow.com/events/world-forum/sydney.html   Expect laughs, insights, and maybe a surprise or two. First round of community spirit is on us! ... View more

// UPDATE - POSTPONED 1 WEEK TO 16 July (was 9 July) //   Please join us for our next Perth ExchangeNow meetup. We will be hosting two presentations and a networking session.   We will have a selection of beer, wine & soft-drinks available, as well as a selection of snacks. We would like to thank ServiceNow for providing the catering & Kinetic IT for providing the venue.   REGISTER : https://exchangenow.org/event/july-2025-perth-exchangenow-event/   Who: Open to all When: Wednesday 16 July 2025. Doors open at 4.00pm for a firm 4.20pm start. Event finishes by 6.30pm. Where: Kinetic IT Office. Details provided on ticket order. Cost: Free to attend // Topics //  CMDB: It’ a config thing Presented by Tyson Elder, UWA   Satay as a Service, Part 2 Presented by Richard Cook, Kinetic IT ... View more

All ServiceNow customers can now use the Process Mining Analyst Workbench to mine up to 3,600 records closed in the last 7 days and start exploring real process insights immediately.   ... View more

Changes coming to the Manage Users functionality on the NOW Support Portal, making life easier ... View more

Please join us for our next Perth ExchangeNow meetup. We will be hosting two presentations and a networking session. We will have a selection of drinks and snacks available. We would like to thank ServiceNow for providing the catering & Kinetic IT for providing the venue.   https://exchangenow.org/event/may-2025-perth-exchangenow-event/   Who: Open to all When: Wednesday 14 May 2025. Doors open at 4.00pm for a firm 4.20pm start. Event finishes by 6.30pm. (Please note these new times!!!) Where: Kinetic IT Office. Details provided on ticket order. Cost: Free to attend ... View more