Hello Everyone, We are excited for our upcoming ServiceNow World Forum in Chicago on September 18th. We would be happy to provide roundtrip bus transportation for Milwaukee if there is enough interest. Please complete this brief survey by cob 8/21...
Don’t miss the chance to interact with ServiceNow customers and experts at the Wisconsin SNUG & Optional Pre-SNUG Workshop on Thursday, March 14th! Your success with ServiceNow is at the heart of every SNUG meeting. Whether you are new to ServiceNo...
Don’t miss the chance to interact with ServiceNow customers and experts at the Wisconsin SNUG & Optional Pre-SNUG Workshop on Thursday, March 14th! Your success with ServiceNow is at the heart of every SNUG meeting. Whether you are new to ServiceNo...
Registration is now open for our 2nd annual ServiceNow March Madness Bracket Challenge! Join our league and fill out your bracket by Thursday, March 16th at 12:15 ET for a chance to win great prizes including a pair of Apple Air Pods Pro, a Solo St...
In order to speed up security check-in for the Milwaukee SNUG, please register early so we can pre-print your security badge. Register Today! And we are still looking for one more customer presenter. SNUG events are made up of an optional work...
Join us for a fireside chat with Andrew Ficks, Manager of Automation & Workflow, who will discuss how his attendance at Knowledge enabled his team at Milwaukee Tool to deliver business services faster, gather practical advice from their peers, and re...
I am looking for a way to determine what UI policies, UI actions, Client Scripts, etc affect a field on the Incident form. If anyone knows of a way to do that in SN, please let me know.Thanks
We are going to be migrating from HP Service Manager to ServiceNow (Jakarta). I'm looking for some advice on how to set up user roles and groups.We currently have access controlled in Active Directory using 12 user roles (Standard User, Change Mgr, r...
I wanted to follow-up with some information in regard to some 'good to knows' when moving to the Service Portal. In my case, we didn't have a legacy CMS site to replace (just fyi). If you have more to add here for people to reference, please do!h...
Hello - were looking to establish a request for change (RFC) process that would be in addition to our change process.While we have not determined tools at this point, ideally we would like to leverage Service Now for the RFC process.We currently use ...
Has anyone integrated their ServiceNow instance with Jira? If you are willing to share your experience I would be grateful.Thanks,Larry
Sometimes the classification of an incidnet ticket as a parent or a child ticket can get a little squishy. Does anybody have a clear and concise definiton they use for each?
Anyone using PPM in Eureka yet?
We will be doing a full day hands on workshop covering Project and Resource Madison at UW Health on June 2nd.To Register:Hands on with ServiceNow Project Management Registration, Middleton - EventbriteGeneral DetailsThis introductory session walks yo...
Hello,I am new to ServiceNow and the community.I was wondering if it is possible to develop the product catalog by vendor.Example: Purchases are made from HP, CDW, PDS, etc.Each has their own version of a product catalog where we look up the item req...
