Wisconsin SNUG: Speakers Needed + Pick Your Roundtable Topics

[tarasringar]

Hi Everyone, 

Thanks to everyone who's already registered for the Wisconsin SNUG! If you haven't yet, check out the full invite here for all the details — Wednesday, August 26th at Lambeau Field & Titletown.

Two quick updates for the community:

1. Calling all customer speakers 🎤
We're still looking for customers to share their story with the group. If you're interested in speaking at the SNUG, reach out to your ServiceNow sales rep or contact us directly at tara.sringari@servicenow.com.

2. Help us shape the Roundtable Discussions
We'll close out the day with Roundtable Discussions before heading into Happy Hour — and we want them to reflect what you want to talk about. Below is a sample list of topics customers have raised in past exchanges. Comment with your top 5 and we'll build the discussions around them!

• CMDB/CSDM Foundation — Build It Right or Fix It Now – Getting CMDB right from scratch or fixing what exists to unlock automation, scale, and AI-native capabilities
• From Deployment to Autonomous IT — Unlock the Full Value of ITSM and ITOM – Moving past common stall points (CMDB health, deployment sequencing, stakeholder alignment) toward autonomous IT outcomes
• ServiceNow Otto — From AI Curiosity to Measurable Outcomes – Moving from AI interest to AI impact: use cases, building the investment case, activating Otto across ITSM/ITOM/CSM, and measuring outcomes
• AI in ServiceNow – Turning AI into measurable business value
• Citizen Development – Scaling innovation without losing governance
• Service Catalog Modernization – Making service requests simple again
• Platform Governance – Enabling innovation while protecting the platform
• Technical Debt & Upgrades – Staying current without sacrificing flexibility
• Workflow Automation – Automating work that matters
• CMDB & CSDM – Building trust in configuration data
• IT Asset Management (ITAM) – Maximizing value across the asset lifecycle
• Strategic Portfolio Management (SPM) – Delivering the right work
• Employee Experience – Designing services employees actually want to use
• App Engine & Low-Code Development – Building enterprise applications faster
• Executive Strategy & Platform Value – Demonstrating business outcomes

[shanebjork]

Platform Governance 

AI in ServiceNow

Service Catalog Modernization

Workflow Automation

Executive Strategy & Platform Value