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‎01-23-2025 12:46 AM
Hello everyone in the community,
I'm trying to use a Decision Table in a Flow Designer to run a Sub Flow according to the judgment result based on the contents of the String field of the record.
However, the decision table does not return the correct results. I may think because I have included Japanese words in the string field.
So I have a question, is it possible to use Japanese characters in the decision table to make decisions?
Thanks,
Solved! Go to Solution.
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Decision Builder
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‎01-29-2025 05:10 AM
@Takeru
I am the Product Manager for Decision Tables, thank you for the post.
You can use Japanese characters in the decision table to make decisions, we had this tested again after this post and it was working fine. Can you please reach out to me on: atul.sahai@servicenow.com ? We will be happy to look into it further.
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‎01-23-2025 03:44 AM
I think it only works with English.
I will have to search for the docs though.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-23-2025 05:27 PM
Thank you for your reply.
Unfortunately, I have NOT been able to find any documentation stating that Japanese cannot be handled in the Decision Table. Does anyone know if such a statement exists?
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‎01-23-2025 08:32 PM
There are many things which are not documented and we get to know they cannot be done once we try to work on that piece.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-29-2025 05:10 AM
@Takeru
I am the Product Manager for Decision Tables, thank you for the post.
You can use Japanese characters in the decision table to make decisions, we had this tested again after this post and it was working fine. Can you please reach out to me on: atul.sahai@servicenow.com ? We will be happy to look into it further.
