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07-16-2025 10:35 PM
Give me flow for a variable which is hidden in the catalog item, when manager approves only then the variable should be visible in the portal. Can anyone help me with this?
We have created a variable with type URL. This is made hidden in the catalog item. We need to write a flow to make is visible only when manager approves it. We tried doing it with field values but not getting set variable in action.
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07-20-2025 08:25 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-16-2025 11:50 PM
Hello @Ankur Bawiskar
Thank you for the quick response!
Could you please provide the steps in a bit more detail? It would really help us understand and implement it correctly.
Thanks,
Shreeja J
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07-16-2025 11:52 PM
I believe I already covered what you need to create
1) display business rule on sc_req_item, query approval table and search for this RITM and see if it's approved or rejected and store that in g_scratchpad variable
2) onLoad client script on sc_req_item table and use that scratchpad variable and use the syntax I shared above to show/hide variable
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader