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Flow Designer

SnehaK320710003
Tera Contributor

Give me flow for a variable which is hidden in the catalog item, when manager approves only then the variable should be visible in the portal.  Can anyone help me with this?

We have created a variable with type URL. This is made hidden in the catalog item. We need to write a flow to make is visible only when manager approves it. We tried doing it with field values but not getting set variable in action.

7 REPLIES 7

@SnehaK320710003 

Hope you are doing good.

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Shreeja J
Tera Contributor

Hello @Ankur Bawiskar 
Thank you for the quick response!

Could you please provide the steps in a bit more detail? It would really help us understand and implement it correctly.

Thanks,
Shreeja J

@Shreeja J 

I believe I already covered what you need to create

1) display business rule on sc_req_item, query approval table and search for this RITM and see if it's approved or rejected and store that in g_scratchpad variable

2) onLoad client script on sc_req_item table and use that scratchpad variable and use the syntax I shared above to show/hide variable

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader