Manipulating Approvals without effecting the flow

[sroyc]

Hi all,

I have a business requirement. When approvals are raised from a flow designer, is it possible to add or modify the users in the approvals without affecting the existing flow that’s currently running?

[Runjay Patel]

Hi @sroyc ,

yes you can do that, it won’t impact the approval process but you should have at least one member to approve the request.

[sroyc]

Let me clarify the requirement so you can assist effectively.

We have a custom table with fields for Validators and Approvers. Upon record creation, Validators and Approvers are selected, and the approval process first routes to the Validators, then to the Approvers. If someone was mistakenly omitted from the Validators list and needs to be added to the approval process for the same record without disrupting the ongoing flow, how can we achieve this?

[Runjay Patel]

So you are saying if approval was not trigger to validator due to omit or not selected value flow skipped the validator approval and send to for approver approval. Now you want to get it first approved by validator and den approver right?

If that is the case approval will not trigger back to validator.

solution: you need to make sure on form itself that validator and approver should not be empty.

[sroyc]

No, the flow is triggering, and the approvals are proceeding correctly. However, if I realize after the approvals have already been sent to the Validators that someone was missed, how can I add this new person as a Validator without disrupting the flow? This new Validator should also need to approve the record.