RPA: Robots License Distribution for Unattended

[Vinay70]

Hello,

I am stuck over "robots License Distribution". I am going through the nowlearning RPA course and created unattended robot but unfortunately  I have created 1 robots License Distribution for unattended license and it got auto attach to robot profile and now I got stuck here and not able to connect to Windows Unattended Robot app to ServiceNow instances because it is also asking for license, also not able to update robots License Distribution for unattended. 

Could you please help me on the issue? as I couldn't find any solution in documentation to update it?

Also how much license we should create in an instances as if it does not modifiable?  

[praveen_rajan]

Thank you for your help @Vinay70 How to solve the issue in PDI with 1 license?

[Vinay70]

You can't, as I mentioned, the license is managed by ServiceNow, and if anyone has more than one license, they can integrate with any supporting system to perform automation. So, considering this, they just kept the default to one.

Hope this answers your question.

[aok7]

@Vinay70 I know this is long ago but without a resolution for the license issue, how did you complete the RPA course in Now Learning? I'm experiencing the same issue.

[Jennifer Metz]

I'm currently going through the course and found a solution.

The license gets auto assigned to a shipping management process and robot. You will need to retire both the process and robot in order to free up the license. Once that is done you can proceed with creating your badge robot. There might be a better way to unlicense, but this is what I came up with for now. lol

[aok7]

Thanks for sharing this. That was what I eventually did to get through the course. I'm sure others may find this useful in the future.