Enevoldsen
ServiceNow Employee

What this feature does

When you add an OData entity to a model in ZCC for ERP, the connector presents a catalog of services available on your ERP system. If the service you need isn't listed there, you can register it yourself rather than being blocked. That's what the manual add option is for.

Once manually registered, the service behaves the same as any catalog service, you select an endpoint, configure inputs and outputs, and the model operates normally from that point forward.

 

When you need it

If your SAP system does not have an active catalog service or if the use case is e.g. SAP SuccessFactors. SuccessFactors data is accessible via OData v2, but the service doesn't appear in the standard catalog. The file upload method exists specifically to support this: you download the metadata XML from your SuccessFactors tenant and upload it directly into the connector.

More broadly, use this feature any time you're working with OData and the service you need isn't showing up in the list.

 

Two ways to register a service

Option 1

Metadata URL
Point the connector at the service's $metadata endpoint using the relative URL path. The service name and base URL populate automatically from what the connector reads back.
 

Option 2

Upload metadata file
Upload a metadata XML file directly. Required for SAP SuccessFactors. Service name and base URL must be entered manually since they can't be derived from the file.
 

Full procedure

The product documentation covers the complete steps: prerequisites, the full procedure for both methods, and what to check if things don't go as expected.
Official Documentation