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ArjenP
ServiceNow Employee

Zero Copy Connector Basics - ServiceNow University

 

In this course, you will learn how ServiceNow’s Zero Copy Connectors and Workflow Data Fabric enable secure, real-time access to enterprise data—without duplication. You will also explore why a modern data strategy is essential for AI readiness, how Zero Copy Connectors work, where they fit into enterprise workflows, and how they can be configured to support a wide range of use cases.

By the end of this course, you will understand how to:

  • Explain why Workflow Data Fabric is essential for building a robust, AI-ready data strategy.
  • Describe how Zero Copy Connectors enable real-time data access without duplication through virtual Data Fabric tables.
  • Identify three enterprise scenarios where Zero Copy Connectors improve operational efficiency and decision-making.
  • Outline the key steps involved in configuring a Zero Copy Connector, including connection setup, table mapping, and access control.
  • Discuss the security model, performance behavior, and current limitations of Zero Copy Connectors.