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ArjenP
ServiceNow Employee
  • RPA Hub enhancements: Enable the ServiceNow developer community to access RPA Hub on personal developer instances (PDIs)​ and record tasks across multiple applications to quickly build ​automation flows.​ Leverage the robot calendar to visualize and coordinate bot ​process scheduling. 

From Now Platform Release Fact Sheet: Utah

 

Automation Engine

Automate and connect anything to ServiceNow 

  • Automation Center enhancements: Get real-time insights into automation ROI across vendors and track business goals with the new Value Dashboard. Broaden automation coverage ​by expanding automation CIs to Integration Hub flows​ and integrate fast with UiPath RPA ​using the Integration Hub UiPath spoke.
  • RPA Hub enhancements: Enable the ServiceNow developer community to access RPA Hub on personal developer instances (PDIs)​ and record tasks across multiple applications to quickly build ​automation flows.​ Leverage the robot calendar to visualize and coordinate bot ​process scheduling. 
  • Document Intelligence enhancements: Set up, configure, and monitor Document Intelligence solutions ​with an all-new admin experience​. Extract information from more complex tables with improved AI models that support additional use cases and more complex document types. 
  • Stream Connect for Apache Kafka: Simplify and scale Kafka event streaming. Leverage Kafka message flow trigger to consume and process messages, transform, and insert data into ServiceNow tables. Use low-code flow action Kafka producer step and build​ to push messages using drag-and-drop data pills. 
  • Integration Hub Usage Dashboard enhancements: Gain complete visibility into spoke usage and license compliance and understand adoption as a proxy for business value. View transactions by top spokes, custom spokes, and licensed/unlicensed transactions for compliance purposes. 

See all on Now Platform Release Fact Sheet: Utah

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