ArjenP
ServiceNow Employee

In this video I do a hands-on demo of ServiceNow AI Data Explorer — using REAL incident data from a ...

 

No fluff. Just the tool in action.

 

️ WHAT YOU'LL SEE:

Navigating to AI Data Explorer from the ServiceNow UI

Starting a new exploration from an incident list view

Asking NowAssist natural language questions about critical incidents

AI-generated insights with charts — automatically

Standard analysis vs Extended analysis (pattern discovery)

Follow-up questions — how the conversation builds context

Recommend actions feature

How it compares to Platform Analytics dashboards

Saving and naming explorations (Backlog example)

Real results: 938 active incidents, backlog breakdown, resolution times, category patterns