What is Integration Hub?
ServiceNow® Integration Hub connects any modern API-enabled system to the ServiceNow Platform. Integration Hub is the only integration solution that's embedded in the Now Platform and ServiceNow workflows for the quickest time to value.
Integration Hub is packaged by solutions and Flow Templates, Spokes, and Custom Integration capabilities. Let's focus on the approach:
- Flow Templates - prebuilt templates for common integration patterns with guided setup to rapidly add automation to apps in App Engine Studio
- Out-of-the-Box Spokes
- Integrate data and automate thousands of actions in critical business systems with readymade Spokes – application specific sets of actions and subflows - in the ServiceNow Store.
- Custom Spokes
- Create powerful custom integrations for any use case.
Documentation
To familiarize yourself with the complete spectrum of Integration Hub features and the latest enhancements, ServiceNow® Docs is the place to be! Click Here to get started!
Advantages
- Faster time to value - on average, building integrations on Integration Hub is 3X faster than using a general purpose iPaaS
- Remove integration complexity with out-of-the-box Spokes and Flow Templates built into Flow Designer, Virtual Agent Designer, and App Engine Studio
- Reduce integration costs - low code environment reduces reliance on high-cost, specialized integration engineers and integration Centers of Excellence, and enables more types of ServiceNow developers - e.g. low code admins, IT generalists, and no-code process analysts - to integrate ServiceNow workflows with other systems
- Build advanced, custom integrations for differentiated use cases in Action Designer
