Workflow Data Fabric demos and sample use cases - Yokohama to Zurich

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Workflow Data Fabric brings your data together wherever it lives and makes it usable on one unified platform. Over the past few months, I worked with ServiceNow customers and our product teams to build the use cases in this blog. They show how WDF unlocks real automation across different systems and data sources.

The Workflow Data Fabric capabilities covered here are:

• Stream Connect for Apache Kafka

• Zero Copy Connectors for SQL

• Zero Copy Connectors for ERP

• External Content Connectors

• Model Context Protocol

Outside Workflow Data Fabric, these demos also use:

• Document Intelligence

• Now Assist Skill Kit

• Build Agent

• AI Agents

It has been a pleasure building these, and I am sharing them here in one place.

Receive and Send High-Volume Events with Stream Connect for Apache Kafka

Use Zero Copy Connectors and Stream Connect to Handle Financial Variance

Enrich ERP processes with ServiceNow Lens, Document Intelligence, and AI Agents

Manage Master Data with Zero Copy Connectors and AI Agents

Create Analytical with Apps Build Agent and Zero Copy Connectors

Analyse SAP Errors using Now Assist Skill Kit

Combine Now Assist, XCC, and Build Agent to Provide Instructions and Execute Tasks

Use Model Model Context Protocol in your ServiceNow AI Agents