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3 weeks ago
I have a use case where I need to use the getReference() method to retrieve the manager's name from the assignment group reference field. When I click a UI Action button on the client side, I want to display the manager's name in a popup alert. Could you provide the correct approach that uses the getReference() method to achieve this?
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3 weeks ago
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3 weeks ago
you can use getReference() with callback or use GlideAjax
what you tried and what didn't work?
what debugging did you do?
see this
GlideAjax Example Cheat Sheet (UPDATED)
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
What have you tried?
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3 weeks ago
Yes, I have tried this. But i want to fulfill the requirement within the Client - UI action script only.
I have tried like this...But it's not getting manager name.
If I use Glide Ajax & Script include its working fine.
but I want to try it from client side only.
Could you help me out with this.
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3 weeks ago
you can use getReference() with callback or use GlideAjax
what you tried and what didn't work?
what debugging did you do?
see this
GlideAjax Example Cheat Sheet (UPDATED)
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
I have tried gerReference() method and Glide ajax Too.
Glide Ajax is working fine. But i want to implement with only Client - UI action script.
I have tried this code. But it's not working.
Could you please guide me to implement the use case only with client-side script.
