Document Intelligence
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03-31-2025 11:42 AM
Hello,
Is Document Intelligence licensing included in another product, or does it have to be paid for separately?
Thanks in advance
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03-31-2025 11:29 PM
@eramirez - Document Intelligence (DocIntel) is an AI solution. So, It comes along with Product plus subscription (for Example "ITSM Professional Plus - Fulfiller User") or if you wanted to buy as a separate product then you can go with "Document Intelligence Starter - 5K Document Intelligence Pages" or above.
Please connect with your ServiceNow relationship manager to get best way to purchase.
Thanks & Regards,
Vasanth
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04-01-2025 12:40 AM
Hi @eramirez
Whenever we discuss licenses in ServiceNow, I always recommend connecting with your ServiceNow account manager. License and subscription details are considered confidential information and aren't easily available online.
https://www.servicenow.com/community/intelligence-ml-articles/document-intelligence-faq/ta-p/2522583
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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