I have a table API from client I wall to call that API through GET method in my servicenow instance. Here I want to call that through flow designer with passing one field as unique I'd because to avoid the duplicate records how can I achieve this fro...
HI All, As a part of transformation, we are migrating all the data from one instance to another instance. We have challenges in moving the workflow context and their activities for the existing RITM's as the sysid's of the workflows and sysids of the...
Hi All, I have built unattended robot on MID server and it works well when I start process from RPA designer studio.However when triggering bot process from instance, I get following error:Failed to login onto the computer, please validate the creden...
If one of the 3 catalog task is closed skipped the RITM should be closed skipped even the other 2 tasks are in work in progress, How we achieve this
Hello, a user reported that the red circle indicator on Tour is persisting even after going through the Tours. The expectation is that the red indicator should no longer appear after going through Tours. version is Xanadu through latest p...
When a request is created, if the assigned person clicked on 'request validated' button in the form them it needs to send the approvals to 2 managers and it's working fine. But after created request, the assigned person need any additional informatio...
I have created a request in my workflow that has 4 tasks that will either be accepted or rejected. I used create task and then ask for approval. Either way accepted or rejected I just need to close each task. Is there an easy way to close each task a...
My Flow for a ServiceNow Catalog Item I have works in Flow Designer but as soon as I run it from the Service Portal I'm missing out on my approvers and getting auto approvals for my Request because the item is > $1000. I've linked the Catalog item to...
I have a requirement to implement a three-level approval process in my catalog item: the first level is the manager, followed by two approval groups. However, I'm encountering an issue during the second level of approval. When the second-level approv...
Hi Community,We’re facing an issue with a catalog item that is intended to remove groups from users. The logic is based on excluding groups from removal if their parent group matches a specific condition.For most groups, the process works as expected...
Hello. I have a report that shows a Reference field called Linked RITM (see attached). If there is no value in this field it displays as (empty) on the report. Is there any way to get this to display as blank instead of (empty)?
Let me give you a brief overview of what I’ve done so far, so you can help me identify where I might be going wrong. I created a PDI, and later, my team provided me with a Windows server where I also received login access using my credentials. I used...
Hi Everyone.We are migrating Decison Trees from EasyVista Sellfhelp in ServiceNowMain idea -> Articles in KB articles, Decisions in Virtual Agent.In EV Trees and articles are nested in a Many to Many net.Trees linked to Trees, Articles linked to Tree...
Hi Experts, I have one Question which is related to automation. For the Server Side we have the Automation tool is there like workflow , flow designer and scheduled Job. I need to know do we have automation runner for Client Side. Like ATF but it sho...
Hi Team Open an existing record doesn't seem to work as expected in Service Operation workspace even though I am providing document id from previous step. It's unable to open it and is there a way or setting to render all tabs like "Details" and "Rel...
