flow designer is running by inactive user ,who created flow designer and throwing error

srinu8
Tera Contributor

Hi

A flow designer is created by a user  which runs daily .But the user left the organization .Now the Flow is throwing error as attached below and populating his name in the created by field in the flow executions.

Need help here.

7 REPLIES 7

GopikaP
Mega Sage

Hi @srinu8 ,Go to flow properties - SC2.png

and then in the advanced options - in Run as, choose 'system user' SC1.png

Ankur Bawiskar
Tera Patron
Tera Patron

@srinu8 

Usually the flow should be configured to Run as System User and not by particular user.

Please update the flow using Flow Properties

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Medi C
Giga Sage

@srinu8 
please select ā€œSystem Userā€ as ā€œRun asā€ in the Flow properties


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srinu8
Tera Contributor

I updated the flow but still not working