flow designer is running by inactive user ,who created flow designer and throwing error

srinu8
Tera Contributor

Hi

A flow designer is created by a user  which runs daily .But the user left the organization .Now the Flow is throwing error as attached below and populating his name in the created by field in the flow executions.

Need help here.

7 REPLIES 7

@srinu8 

any subflow or action is present within that flow?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Viraj Hudlikar
Giga Sage

@srinu8 - As suggested by others run as should be changed on Flow and if any subflow is created in or any custom action is created which is used in same flow.

 

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Thanks & Regards
Viraj Hudlikar.

Community Alums
Not applicable

@srinu8 After changing to system user, did you confirm if your flow is running as System or still running as old user?

Sometimes there is a possibility that the flow is corrupted and you need to create new one.

- Prefer to use run as System user or any Generic User to avoid similar issues in future.