Flow not working when add if statement at 55% duration. It works before and after this if statement
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an hour ago
I have tried several times to get this flow to work. I had it working fine, but wanted to add an if and else if statement if the "assigned to" field is empty or not empty at the 55% SLA Percentage TImer, then two separate events would fire. I tried using user table, incident table, I can't even remember everything I have tried for my lookup record to get the sysid to look in the correct spot and create the event, but no luck. The timers later in the flow do work, just the if and else if statements no longer make the 55% timer work. Has anyone done this with success? Will attach.
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