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How to add Email column this page

MaheshM51933830
Tera Contributor

‎04-07-2025 02:39 AM

MaheshM51933830_0-1744018776592.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-07-2025 05:49 AM

Hi @MaheshM51933830 

 

What do you mean by the "email column"? Are you saying you can search for a user by their email, or is it something else? You need to add the search filter in the global search.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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MaheshM51933830
Tera Contributor
In response to Dr Atul G- LNG

‎04-07-2025 06:19 AM

Hi Atul,
Thank you for your response. Yes, if I search a user's email in the global search, outgoing emails and incoming emails should be visible on the page.

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MaheshM51933830
Tera Contributor
In response to Dr Atul G- LNG

‎04-07-2025 06:34 AM

Hi @Dr Atul G- LNG ,
Thank you for your response. Yes, when a user's email is searched in Global Search, the related incoming and outgoing emails are displayed.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to MaheshM51933830

‎04-07-2025 08:35 AM

Hi @MaheshM51933830 

That is not possible for the same, better to check in email logs only.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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