How to trigger a notification from child approval group to a parent table

ShireeshaM
Tera Contributor
 
4 REPLIES 4

shivakumarpatil
Tera Expert
Hi @ShireeshaM

I’m assuming you want to trigger a notification on the parent table when a child record or approval is approved or reaches completion.
You can fire an event from the child record (or approval) when it reaches the end of its lifecycle—typically using a Business Rule—and then configure a notification on the parent table to listen for that event.
If there’s a direct relationship/link between the child approval/record and the parent record, you can leverage that linkage as part of the notification trigger.
Let me know your exact requirement so this can be refined further.

Can you share the script for this,  When the changes are made in the fields reason for date chnage and revised delivery date then the approval and notification has to be triggered to approval group of child feature task.

Ankur Bawiskar
Tera Patron

@ShireeshaM 

question is not clear

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

ShireeshaM
Tera Contributor

If we making changes in the parent Release form, then the approval and notification has to trigger to the child feature approval group.