Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

insufficient permission to add subflow

prasanna11
Giga Guru

I am trying to add a sub-flow to my flow but it is greyed out and upon hovering i see this message. What does it mean and how to sort this ? 

prasanna11_0-1681117472887.png

 

 

1 ACCEPTED SOLUTION

prasanna11
Giga Guru

It is a known Problem that Servicenow is working on , 

as a workaround scroll down to the bottom of the flow try add a subflow. Now if we scroll up and add the subflow where we want to, the issue is occurring anymore.

View solution in original post

5 REPLIES 5

Sandeep Rajput
Tera Patron
Tera Patron

Do you have the right role to add a subflow, according to the official documentation,Screenshot 2023-04-10 at 4.51.10 PM.png 

A user should either have flow_designer or admin role to access sub-flows. Please check if you have these roles, otherwise you will not be able to access sub-flows.

Yes I do have admin access

prasanna11
Giga Guru

It is a known Problem that Servicenow is working on , 

as a workaround scroll down to the bottom of the flow try add a subflow. Now if we scroll up and add the subflow where we want to, the issue is occurring anymore.

I am shaking my head, but came to say thank you for this. What an annoying problem.