insufficient permission to add subflow

prasanna11
Mega Guru

I am trying to add a sub-flow to my flow but it is greyed out and upon hovering i see this message. What does it mean and how to sort this ? 

prasanna11_0-1681117472887.png

 

 

1 ACCEPTED SOLUTION

prasanna11
Mega Guru

It is a known Problem that Servicenow is working on , 

as a workaround scroll down to the bottom of the flow try add a subflow. Now if we scroll up and add the subflow where we want to, the issue is occurring anymore.

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5 REPLIES 5

Sandeep Rajput
Tera Patron
Tera Patron

Do you have the right role to add a subflow, according to the official documentation,Screenshot 2023-04-10 at 4.51.10 PM.png 

A user should either have flow_designer or admin role to access sub-flows. Please check if you have these roles, otherwise you will not be able to access sub-flows.

Yes I do have admin access

prasanna11
Mega Guru

It is a known Problem that Servicenow is working on , 

as a workaround scroll down to the bottom of the flow try add a subflow. Now if we scroll up and add the subflow where we want to, the issue is occurring anymore.

I am shaking my head, but came to say thank you for this. What an annoying problem.