insufficient permission to add subflow

prasanna11 · ‎04-10-2023

I am trying to add a sub-flow to my flow but it is greyed out and upon hovering i see this message. What does it mean and how to sort this ?

prasanna11 · ‎04-11-2023

It is a known Problem that Servicenow is working on ,

as a workaround scroll down to the bottom of the flow try add a subflow. Now if we scroll up and add the subflow where we want to, the issue is occurring anymore.

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Nathan-Pinkston · ‎02-09-2024

I ran into this issue yesterday as well. However, scrolling around and trying to add a Subflow elsewhere did not help. I had to get the system admin to remove and re-add my admin privileges as well as my flow_designer role. Once that had been done, and enough time was allowed for propagation through the system everything started working again. This seems to be some odd caching issue.